These Terms of Service ("Terms") govern your access to and use of Pickuptruckr, including our website, mobile applications, and related services (collectively, the "Service"). By accessing or using Pickuptruckr, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use the Service.
1. Overview of the Service
Pickuptruckr is an on-demand pickup and delivery marketplace that connects customers who need items picked up or delivered with independent drivers who own pickup trucks.
Pickuptruckr does not provide transportation services directly and does not employ drivers. Drivers are independent contractors, not employees, agents, or representatives of Pickuptruckr.
2. Eligibility
To use Pickuptruckr, you must:
- Be at least 18 years old
- Have the legal authority to enter into this agreement
- Provide accurate and complete information when creating an account
- Drivers must meet additional eligibility requirements outlined in Section 6.
3. Account Registration
You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized use of your account
4. Customer Responsibilities
As a customer, you agree that:
- All item descriptions, weights, dimensions, and pickup/drop-off information are accurate
- You have the legal right to transport the items
- Items do not contain hazardous, illegal, or prohibited materials
- Someone is available at pickup and delivery locations when required
5. Prohibited Items
The following items may not be transported using Pickuptruckr:
- Illegal goods
- Hazardous or flammable materials
- Weapons or explosives
- Controlled substances
- Stolen property
- Items exceeding vehicle or weight limits
6. Driver Responsibilities
Drivers using Pickuptruckr must:
- Complete identity verification and background screening
- Provide valid driver's license, insurance, and vehicle information
- Maintain a pickup truck and/or towing equipment suitable for the deliveries accepted through the platform and compliant with applicable laws.
- Comply with all local, state, and federal laws
- Safely load, secure, transport, and unload items
7. Payments & Fees
Customer Payments
- Customers agree to pay all quoted delivery fees, taxes, tips, and applicable charges
- Payments are processed through third-party payment providers
- Charges may be pre-authorized and finalized upon delivery completion
Driver Earnings
- Drivers receive earnings based on completed deliveries
- PickupTruckr deducts platform fees as disclosed in the app
- Tips are passed through to drivers in full unless otherwise stated
8. Cancellations & Refunds
- Customers may cancel deliveries subject to cancellation fees
- Drivers may cancel deliveries for valid reasons
- Pickuptruckr reserves the right to assess cancellation fees based on timing and circumstances
9. Insurance & Liability
Pickuptruckr does not provide insurance of any type by default.
Any optional insurance offered is subject to its own terms and limitations.
Pickuptruckr is not responsible for:
- Damage caused by improper packing
- Normal wear and tear
- Pre-existing damage
- Acts outside the scope of the delivery
- Damage caused by improper loading or unloading
- Pickuptruckr is not responsible for damages arising from acts or omissions of third-party drivers, including but not limited to collisions, accidents, or negligent conduct, except as required by applicable law.
10. Limitation of Liability
To the maximum extent permitted by law:
- Pickuptruckr is not liable for indirect, incidental, or consequential damages
- Pickuptruckr's total liability will not exceed the amount paid for the delivery giving rise to the claim
- You agree that use of the Service is at your own risk.
11. Independent Contractor Relationship
Drivers are independent contractors and are not employees of Pickuptruckr. Drivers use Pickuptruckr to earn side income using their own pickup trucks and/or utility trailers.
Nothing in these Terms creates:
- An employment relationship
- A partnership
- A joint venture
- An agency relationship
12. Reviews & Ratings
Users may submit ratings and reviews.
You agree that:
- Reviews must be truthful and respectful
- Pickuptruckr may remove content that violates policies
- Reviews do not represent the views of Pickuptruckr
13. Communications
By using the Service, you consent to receive:
- App notifications
- SMS messages
- Emails related to your account or deliveries
14. Suspension & Termination
Pickuptruckr may suspend or terminate accounts for:
- Violating these Terms
- Fraudulent activity
- Unsafe behavior
- Repeated cancellations
- Misuse of the platform
15. Intellectual Property
All software, content, trademarks, logos, designs, and platform features are owned by or licensed to PickupTruckr.app, LLC.
Pickuptruckr grants users a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for its intended purpose. No ownership rights are transferred.
16. Dispute Resolution & Arbitration
Any disputes arising out of these Terms or the Service shall be resolved through binding arbitration, except where prohibited by law. Arbitration shall take place in the State of Florida unless otherwise required by law.
You waive the right to participate in class actions.
17. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
18. Changes to These Terms
Pickuptruckr may update these Terms from time to time.
Continued use of the Service after changes constitutes acceptance of the revised Terms.
19. Contact Information
If you have questions about these Terms, contact us at:
Pickuptruckr